Shipping & Returns
We offer the following shipping methods:
Shipping methods include:
UPS 2nd Day for
UPS Ground
UPS 3 Day Select (3 Business Days)
UPS Next Day Air (Next Business Day)
** Important Message **
Shipping to an address that is different from your Billing address may delay your order until we can verify the shipping address. We require that the Billing phone number match what is on file with your credit card company. This is for your protection as well as ours. We reserve the right to cancel any order that does not match what is on file with your credit card company.
We can only ship to physical addresses - no P.O. boxes. We reserve the option to use other shipping companies, including FedEx and DHL. Most items are shipped on the same business day (Mon-Fri) if the order is received by 3 p.m EST. Orders placed on the weekend will be shipped on the next business day. We cannot guarantee that any package will arrive on time, this is solely in the hands of the carrier (UPS, FEDEX, USPS, etc) and can be affected by such things as strikes, natural disasters, weather, and more. If your shipment doesn't arrive when it's supposed to, please understand that this is out of our control.
If a package is refused or non-deliverable, for any reason, the customer will be charged for the original shipping fee, plus any applicable return shipping fees.
Exchanges & Returns
If a GPS unit is found to be defective it may exchanged for a new unit. S&L Services will except returns within 30 days from the date that merchandise was received by the customer. In order to receive a full credit for a GPS unit, they must be unopened, or completely intact and include the original packaging. You must arranged for a Return Authorization (RMA) code in advance by contacting S&L Services within 30 days of receipt of merchandise. Delivery, shipping and handling, insurance, installation, airtime, activations, and/or other fees for services performed are nonrefundable and will be deducted from the amount refunded. Buyer is responsible for all shipping and insurance charges on returns. This unit should be mailed back prepaid by insured parcel post to S&L Services Inc. 705 Michigan St. Walkerton, IN 46574. If the parcel was not insured and the return refused, the buyer is responsible for any loss or damage. In addition used installed system's that are returned are subject to a 25% restocking fee. S&L Services Inc. makes no further warranty, express or implied, including any warranty of merchantability or fitness. In no event will S&L Services Inc. be responsible for an incidental or consequential damages, including damage to any products.
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